Terms & Conditions
Online courses includes using any form of electronic or digital communication media and software application that is not face-to-face e.g. Zoom, Skype, FaceTime, WhatsApp, Google Meet, telephone, email and text etc. It can be in the form of video, audio or electronic mail/text.
Context
You are seeking my professional services for personal training and not undertaking research for private use or publication. You accept that the session or sessions booking may be terminated without notice or reimbursement if Acorn Transformations should determine that the session or sessions is/are being used for any reason other than personal training. You agree to follow the online community forum rules.
Suitability for online training
-
You are 18 years of age and over. If younger than 18 years of age, you have the written consent of your parent/legal guardian to receive online training.
-
You are not under the influence of alcohol or recreational drugs prior to starting your sessions.
Advance payment for online training courses.
Online training requires payment in full at the time of booking or prior to commencing your chosen course.
Duration of online training sessions
Online training sessions typically last between 90 minutes to 2 hours. Reasonable flexibility will be given to allow for questions.
Electronic media malfunction or failure
Acorn Transformations is not responsible for direct or consequential loss due to internet service failure or electronic media malfunction. No refunds are given when technological malfunction or failure is on part of the client.
Where there are technological malfunctions on Acorn Transformation’s part, reconnections will be attempted during the allotted appointment time. In the event of a complete technological failure on Acorn Transformation's part, the appointment will be rescheduled to a mutually agreeable time to complete the remaining time left in the session. Offline contact details can be used for the remaining treatment where it is reasonably possible and mutually agreed.
Membership policy
Each attendee will have a one-year membership to Acorn Transformation’s community site for the relevant course. Here slides will be available to read, a community for support and monthly meetings for Q&A sessions, support and celebrating success. Each attendee must comply with community rules which are:
​
General Guidelines
-
Be respectful and supportive of other forum members
-
Keep discussions on-topic and related to course content
-
Maintain privacy and confidentiality - do not share personal information
-
Use appropriate language and avoid offensive or discriminatory comments
-
Do not give or seek medical advice - the forum is not a substitute for professional care
Posting Guidelines
-
Write clear, concise posts
-
Use proper grammar, spelling, and punctuation
-
Break long posts into paragraphs for readability
-
Stay on-topic and avoid derailing threads
-
Cite sources when referencing external information
Moderation
-
Moderators may edit or remove posts that violate guidelines
-
Repeated violations may result in temporary or permanent bans
-
Report inappropriate content to moderators
Safety and Privacy
-
Do not share personal contact information
-
Respect others' privacy and do not share their information
-
Be cautious about meeting forum members in person
Academic Integrity
-
Do not post copyrighted material without permission
-
Properly cite any sources used in posts
-
Do not share course materials outside the forum
Cancellation policy
Notice period required varies depending on the course. Navigating menopause is one month; Rewire for Success is six weeks; The 7 Pillars of Health is 2 months. Flexibility will be offered for multi-session courses. In cases of a participant who is unable to attend a session, he or she will be offered a place on another group session for the subject missed.
Online confidentiality
All written information taken before, during and after your training course is completely confidential. Most online communication media is encrypted therefore there may only be a security breach if one of the participating computers (or other hardware) contains a virus/trojan/malware. Acorn Transformations uses updated anti-virus and anti-malware software to reduce the likelihood of any security breach. It is your responsibility to ensure that you have sufficient updated internet security measures in place to maintain confidentiality on your behalf.
Terms & conditions updates
​These terms & conditions are subject to revisions without notice. Please familiarise yourself with any amendments if you have restarted training after a long period of absence.
Online terms of service
All clients agreeing to use online training from Acorn Transformations are accepting the training contract/agreement, and the services to which it relates are subject to the jurisdiction of the Laws of England and Wales, UK. You are accepting that any dispute or differences in relation to this contract/agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales, UK.
All training services offered are not intended to be a substitute for professional medical advice, diagnosis and treatment. Please consult with your GP if you're concerned about any medical conditions.
Online training disclaimer
A well-motivated client is very likely to achieve realistic goals with online training. However, it is unethical for any professional to guarantee a result. The control of thoughts, beliefs, emotions and behaviours always reside within the client. No client is “made” to do anything against their will while using self-hypnosis during Rewire for Success course. Acorn Transformations guarantees to apply their training, expertise and experience to guide clients with the aim of achieving their goals. This will vary from person to person, therefore it is the responsibility of the client to decide how they will implement the knowledge provided. Acorn Transformations will provide supplemental information, guidance and support at group monthly meetings to promote and sustain positive change.